Frequently Asked Questions
Everything you need to know about your Canvas Beauty journey.
When will my order ship?
Standard processing time is 3-5 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
Are your products safe for sensitive skin?
Yes, our products are formulated with high-quality, skin-loving ingredients. However, we always recommend performing a patch test before full application.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team to initiate a return or exchange.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international locations. Shipping fees and delivery times vary by destination.
Are Canvas Beauty products cruelty-free?
Absolutely. We are committed to ethical beauty practices and never test our products or ingredients on animals.
Can I change my shipping address after placing an order?
Address changes can only be made within 1 hour of purchase. Please contact our customer service immediately to request any modifications.